Sunday, December 29, 2019

The Problem Of Self Esteem - 1180 Words

Abstract Drug addiction, prostitution as well as prostitution are the most social problems in the current society. On the other self-esteem is one of the most important variables that have a significant influence on these challenges. This research aims to investigate the role of self-esteem in peoples with the tendency to addiction, prostitution, as well as theft in Kerman city, Iran. The paper is divided into various sections starting from introduction, literature review, finding and conclusion. Introduction Self-esteem is all about the thought feeling and emotion regarding how an individual thinks about himself or herself. Self-esteem may lead to positive impact as well as negative consequences (Claiborne, Sirgy 2015). For†¦show more content†¦Conversely, a healthy individual self-esteem is upon their capabilities to understand themselves precisely, as well as the ability to accept and value their selves. Therefore, it means that a person may realistically recognize his or her weakness and strengths. Methods This was just a causal-comparative research since the study aimed at identifying the role of self-esteem in the tendency towards drug abuse, prostitution, and theft. To carry out the research, the self-esteem level was measured and reordered among the group of unhealthy and ordinary people. The sample composed of 300 people out of whom 200 of them have been imprisoned in Kerman Jail with the bad history of drug abuse, theft, and prostitution, while the rest were just ordinary people without any criminal record. Due to inadequate response in answering and returning of the questionnaires only 283 unhealthy and healthy people were regarded as the study. The data collection tool was 30 questions Eyesenck self-esteem which is the reliability and validity has confirmed 16 chi-squares were employed for data analysis. Findings It was realized that those with low self-esteem tend to engage in dangerous behaviors. For instance, the tendency of people towards robbery (P = 0.001), prostitution (P = 0.001) and (P = 0.001), these was obtained through chi-square. So the addicted subjects were those with the history of prostitution while the prostitution was found to have lower self-esteem than theShow MoreRelatedThe Problem Of Self Esteem976 Words   |  4 PagesMost people face self esteem problems at different levels. At some point in life people face this problem without realizing it. In the essay The Trouble with Self-Esteem written by Lauren Slater starts of by demonstrating a test. Self esteem test that determines whether you have a high self-esteem or low self-esteem. The question to be answered however is; what is the value and meaning of self-esteem? The trouble with self-esteem is that not everyone approaches it properly, taking a test or doingRead MoreEating Disorder : Not A Problem Of Self Esteem1405 Words   |  6 PagesEATING DISORDER: NOT A PROBLEM OF SELF-ESTEEM â€Å"No one is perfect.†, â€Å"Your body is beautiful as the way it is.†, â€Å"It is the problem of the way you think of yourself†. These are the words that you might associate with eating disorders. Many people come up with an extremely skinny individual seems like under 80lbs when it comes to eating disorder. Today, I would like to inform you of the importance of eating disorder. This is not about simply people with underweight, rather it is about one of theRead MoreSelf Esteem And Body Image Problems1491 Words   |  6 PagesLow self-esteem and body image problems are too much to handle alone for some teens. A few may become depressed and lose interest in activities or friends. Some go on to develop eating disorders or body image disorders, or use alcohol or drugs to escape feelings of low worth. It can be tempting to compare ourselves with others. The trouble with that is, not everyone grows or develops at the same time or in the same way. Media images a nd other outside influences can affect ones psyche. Some parentsRead MoreProcrastination Causes Lower Grades, Stress, Self Esteem, And Health Problems Essay2136 Words   |  9 Pagesbiggest enemies of collage students. Have you ever told your self â€Å"I will do it tomorrow, I still have time left† and then find yourself working on the paper the night before its due, stressing yourself out and wishing you could have done it with time? This is problem that the vast majority of collage student face. What collages students are not aware yet is that procrastination causes lower grades, stress, self-esteem, and health problems. In 2007, estimates of procrastination in college studentsRead MoreThe Identification Of Self Esteem1260 Words   |  6 PagesStates 85% of people suffer from low self-esteem. This means that many of us are consumed by fear of failure, fail more often than not, tend to procrastinate, feel unfulfilled, frustrated, angry, unloved, unlovable, nervous or shy, are indecisive, suffer from many other uncomfortable feelings that prevent us from our realizing full potential. In order to cure this illness, we must first know the cause and where it originated. The identification of self-esteem as a part of psychology thought to haveRead MoreEssay on Effects of Low Self Esteem on Children1300 Words   |  6 PagesThe Effects of Low Self Esteem on Children Aruna Kalicharan Psychology of Infancy and Childhood (DEP 2000), Section 01 Professor Lissette M. Saavedra April 24, 2001 What is Low self-esteem? In most cases, children with low self-esteem feel that the important adults and peers in their lives do not accept them, do not care about them very much, and would not go out of their way to ensure their safety and well-being. Negative self-esteem is related to low self-confidence, insecurity, underachievementRead More The Effects of Low Self Esteem on Children Essay1169 Words   |  5 PagesThe Effects of Low Self Esteem on Children What is Low self-esteem? In most cases, children with low self-esteem feel that the important adults and peers in their lives do not accept them, do not care about them very much, and would not go out of their way to ensure their safety and well-being. Negative self-esteem is related to low self-confidence, insecurity, underachievement, anxiety, depression, acting-out behavior, sleep problems and being a loner (Yarnell, 1999). During their earlyRead MoreSelf Esteem: Friend or Foe957 Words   |  4 PagesAdam C. Layer Feb. 25, 2013 Self Esteem: Friend or Foe Lauren Slater, in her article â€Å"The Trouble with Self-Esteem† starts out by stating that self-esteem is generally regarded as a positive thing. A person of high self-esteem is a successful well-respected member of society, with the opposite being true for a person of low self-esteem. She explains that in the social science and psychological world this notion has been rarely challenged until recently. She shares examples of many papersRead MoreImportance And Usefulness Of Evaluating Self Esteem924 Words   |  4 Pagesevaluating self-esteem in children the authors Hosogi, Mizuho; Okada, Ayumi; Fuji, Chikako; Noguchi, Keizou; and Watanabe, Kumi focus on the child’s self-esteem. Children begin to develop their self-esteem in the environment they are raised. As the child built their self-esteem the child gains an understanding and the abilities to learn how to deal with conflict, decision making, the way they communicate, and how well they adapt in society. A chil d who cultivates a positive self-esteem is shelteredRead MoreChildhood Depression And Its Effects On The Levels Of Self Esteem And The Link Between Depression1567 Words   |  7 PagesIntroduction There is currently a high level of interest in self-esteem and the link between depression and the effects it can have on the performance of adolescence. Historically, adolescences were not considered a candidate for depression mostly because of Freudian notions about unconscious, depression had been viewed as a condition which only affected adults. (Numley, 1996). Views on adolescent depression have changed significantly even since the 1970 s where childhood depression was thought

Saturday, December 21, 2019

The Nature Of Customer Service Work - 815 Words

Experience The nature of customer service work is such that employers often place a higher value on a candidate s experience than on formal education. Data shows that 30 percent of customer service reps have between six and 10 years of experience in the field, while 19 percent have between 11 and 15 years experience, and 18 percent have been working in customer service for three to five years. About 25 percent of customer service reps have been in the field for more than 15 years, while only nine percent have less than five years experience. These numbers confirm that experience is valued in customer service rep positions, and once you have established yourself in the field, there are ample opportunities to continue in a related job for years to come if you so choose. Skills Customer service reps need to have a varied skill set in order to adapt to the every-changing demands of the job. Here are some of the skills employers look for in prospective reps: Software skills CRM software - Reps may use customer relationship management (CRM) software to access and log information. Call center software - Phone support is often provided via a voice-over-IP (VoIP) system, which connects to a call center software solution used by reps to keep a record of each call. Ticketing platform - Email and chat support is routed through a system that assigns a ticket to each request and then prioritizes and assigns tickets to reps. Social media -Show MoreRelatedEssay on Xpresso Lube693 Words   |  3 PagesXpresso Lube’s service package? * Supporting facilities are physical resources that must be in place before a service can be offered. Include the brick n’ mortar store, car lifts, a waiting room, and various equipment needed for oil changes. * Facilitating goods are the materials purchased or consumed by the buyer. This would include the oil, oil filters, and the coffee. * Information is the data available from the customer or provider to enable efficient customer service. This would includeRead MoreVillage Volvo Case Study Essay1065 Words   |  5 Pages| Case Study #2.1 | MGT 3121 CTRA Group #13 | 1. Describe Village Volvo’s Service Package. Supporting Facility: Village Volvo occupies a new Butler building that has four work bays in addition to an office, waiting, area, and storage room. Facilitating good: A television set, comfortable chairs, coffee, a soft-drink vending machine, magazines, and the local newspaper Information: The mechanic who will be working on the vehicle and the client discuss the problems the client hasRead MoreThe Importance Of Physical Environment And Service Quality1424 Words   |  6 Pagesimportance of the physical environment and service quality is considerably addressed in the tourism and hospitality management literature. Due to the intense competition for customers in these industries, various researchers have conducted studies on how to attract and retain the customers in these organisations. Indeed, the quality of the service delivered to a consumer plays a fundamental role in shaping and manipulating the consumers’ satisfaction. Services related firms for instance hotels, restaurantsRead MoreAkron1536 Words   |  7 PagesShahrzad 20121014 Zahra 20121016 Index †¢ Introduction about Village Volvo †¢ Village Volvo’s Service Package †¢ Distinctive characteristic of Service firm †¢ Characterize Nature of Service act †¢ Characterize Relationship customers †¢ Characterize Customization and judgment †¢ Characterize Nature of demand and supply †¢ Characterize Method of service delivery †¢ Village Volvo back-office management †¢ Village Volvo Versa Volvo Dealers †¢ Conclusion Read MoreDHL: Service Quality1646 Words   |  7 Pagesand ocean freight, road and rail modes of transport. This paper is going to look at service quality and purchasing in relation to how it affects an organization. It is therefore going to help us relate these to DHL as a company, and help us look at ways through which they can be used as a guide to related companies. Question 1: How does service quality relate to the purchasing/supply chain function? Service quality is an important competitiveness determinant, and should be considered by anRead MoreEssay about Xpresso Lube819 Words   |  4 Pagesbusiness, Charlie, wants to move customers in an out as quickly as possible. Speed of the service is the way how Xpresso Lube differentiates themselves from their competitors. Charlie designed the environment for his Business different the traditional oil-change station. He decided to combine the coffee bar with an oil change business. B) Answers to all Questions 1. Describe Xpresso Lube’s service package. ïÆ'Ëœ Xpresso Lube’s provides oil-change service to its customers, change it yourself or payRead MoreVillage Volvo Essay1233 Words   |  5 PagesVillage Volvo 1. Describe Village Volvo’s Service Package †¢ Supporting Facility 1. Location Suburban location –problem: when customer bring and leave their car for reparation, they might have problems to get back to town. 2. Interior decoration Waiting room is equipped with a TV, comfortable chairs 3. Supporting equipment? Not specified 4. Architectural appropriateness? New butler building (prefabricated metal structure) four work bays, an office, waiting area and storage room Read MoreLeadership1631 Words   |  7 Pagesrisk mitigation. Thereby, leadership is a more dynamic concept opposed to management as more innovative and radical decision making are undertaken by leaders while managers work towards implementation of such decisions as lead out by the leaders. Grant and Hofmann (2011) mentioned that leaders are more intentional in nature and rely considerably on vision, intuition and gut feeling as opposed to managers, who are more responsive towards short-term benefits and acknowledgements. While the leadershipRead MoreOccupational Stress in a Call Center Center1710 Words   |  7 Pagesoccupational stress. Personally, I though it would be interesting to research occupational stress in a customer focused environment. In a call center setting, most associates interact first hand with customers through phone call or even chat servicing. Many businesses depend on call centers to address numerous customer concerns about account status, collection activity, and complications with a product or service and online assistance. I thought it would be interest to take a look at occupational stress withinRead MoreThe Measurement Of Service Quality1615 Words   |  7 Pages2.3.2 SERVQUAL METHODOLOGY Obviously, from a Best Value point of view the measuring of service quality in the service segment ought to consider client desires of service and also impression of service. Be that as it may, as Robinson (1999) postulated that: It is clear that there is little agreement of supposition and much contradiction about how to gauge service quality. One service quality estimation show that has been widely used is the SERVQUAL model created by Parasuraman et al . (1985, 1986

Friday, December 13, 2019

IT and HR Department Case Study and Analysis Free Essays

Based on my observation security at Cenartech is high risk. I base this off of the security practices that are in place. What companies fail to realize is you can protect your network technically but you also have to protect the network physical. We will write a custom essay sample on IT and HR Department Case Study and Analysis or any similar topic only for you Order Now There are firewalls in place to protect the network from the outside but no policy to protect the network from the inside. â€Å"A security policy is a document that defines the scope of security needed by the organization and discusses the assets that need protection and the extent to which security solution should go to provide the necessary protection.†(Stewart and Chapple and Gibson, 2012, p221) Although the company IT structure is solid, most of it was created by out consultants and the IT department did not have any leadership that was IT smart. The IT department was ran by the Director of Finance. Cenartech has already been establish for a few years before Brian the IT manager came on board. There was no Standard Operating Procedures. â€Å"Procedures are the final element of the formalized security policy structure. † (Stewart and Chapple and Gibson, 2012, p221) Within a year of being at the company he wrote a draft outlining duties and responsibilities for each staff member. Since his IT department was small he gave each staff member some security responsibilities. His staff members did not have any experience looking at security logs. Any time he had the chance he would train them. He knew the importance of looking at the logs regularly and maintaining Audit Trails. Audit trails are a set of records or events that record activity on a system. (White, 2003) As Brian was viewing the logs he found that there were repeated failed log-in attempts on a few different accounts, but not enough to cause a lockout. But there were too many to failed log-in attempts to just ignore. He also found out someone was attempting to access the accounts from other location within the engineering department. According to policy he had to report this to leadership in Human Recourses. The leadership was not technical and did not understand the issue and how server the problem was. Given what the case has presented the attacker wanted to gain access to the network. After the presenting his case to HR leadership he decided to work on an IT project at the top of the list. He setup virtual private networks (VPN) for the sale staff to have remote access. A VPN is a communication tunnel that provides point-to-point transmission of both authentication and data traffic over an untrusted network. (Stewart and Chapple and Gibson, 2012, p221) He setup the VPN on the financial network. Once the software was loaded on employee’s systems he started to monitor the security logs. He found more incoming connection then what he installed. â€Å"When he followed up on a few of the originating IP addresses in the security log, He found that a number of the connections originated from a local cable Internet Service Provider (ISP)† (Whitman and Mattord, 2011, p. 27). The attacker was using shared accounts from employee in the company. When someone would leave they would pass the account down. Accounts were not being deleted or disable. Removing or disabling accounts should be a standard best practice for any system. Accounts need to be deleted as soon someone leaves. (Stewart and Chapple and Gibson, 2012, p231) Some of the things he could have done differently was to review his IT security policies from day one. The events that took place were events that were easy to miss. HR should have had a policy on how to handle terminated employees. There should be a lock out policy since the engineering employee was able to try many attempts on the account before it was locked out. The good lockout policy is three attempts then the user has to go through their IT department to get the account unlocked. A password policy should be implemented as well. At least 8 characters with a combination of lower case, upper case, one number, and one special character, this is DOD standard. If these were in place the attacker would not have been able to attack the network. The IT department needs to be trained to Monitor Security logs once a week. He would face a big challenge trying to recommend these changes to the Leadership. He try to explain this to the HR Director. â€Å"His explanation required substantial effort as Jim had minimal IT experience. † (Whitman and Mattord, 2011, p. 26). It took another incident for the HR Director to take him serious. How to cite IT and HR Department Case Study and Analysis, Free Case study samples IT and HR Department Case Study and Analysis Free Essays Based on my observation security at Cenartech is high risk. I base this off of the security practices that are in place. What companies fail to realize is you can protect your network technically but you also have to protect the network physical. We will write a custom essay sample on IT and HR Department Case Study and Analysis or any similar topic only for you Order Now There are firewalls in place to protect the network from the outside but no policy to protect the network from the inside. â€Å"A security policy is a document that defines the scope of security needed by the organization and discusses the assets that need protection and the extent to which security solution should go to provide the necessary protection.†(Stewart and Chapple and Gibson, 2012, p221) Although the company IT structure is solid, most of it was created by out consultants and the IT department did not have any leadership that was IT smart. The IT department was ran by the Director of Finance. Cenartech has already been establish for a few years before Brian the IT manager came on board. There was no Standard Operating Procedures. â€Å"Procedures are the final element of the formalized security policy structure.† (Stewart and Chapple and Gibson, 2012, p221) Within a year of being at the company he wrote a draft outlining duties and responsibilities for each staff member. Since his IT department was small he gave each staff member some security responsibilities. His staff members did not have any experience looking at security logs. Any time he had the chance he would train them. He knew the importance of looking at the logs regularly and maintaining Audit Trails. Audit trails are a set of records or events that record activity on a system. (White, 2003) As Brian was viewing the logs he found that there were repeated failed log-in attempts on a few different accounts, but not enough to cause a lockout. But there were too many to failed log-in attempts to just ignore. He also found out someone was attempting to access the accounts from other location within the engineering department. According to policy he had to report this to leadership in Human Recourses. The leadership was not technical and did not understand the issue and how server the problem was. Given what the case has presented the attacker wanted to gain access to the  network. After the presenting his case to HR leadership he decided to work on an IT project at the top of the list. He setup virtual private networks (VPN) for the sale staff to have remote access. A VPN is a communication tunnel that provides point-to-point transmission of both authentication and data traffic over an untrusted network. (Stewart and Chapple and Gibson, 2012, p221) He setup the VPN on the financial network. Once the software was loaded on employee’s systems he started to monitor the security logs. He found more incoming connection then what he installed. â€Å"When he followed up on a few of the originating IP addresses in the security log, He found that a number of the connections originated from a local cable Internet Service Provider (ISP)† (Whitman and Mattord, 2011, p. 27). The attacker was using shared accounts from employee in the company. When someone would leave they would pass the account down. Accounts were not being deleted or disable. Removing or disabling accounts should be a standard best practice for any system. Accounts need to be deleted as soon someone leaves.  (Stewart and Chapple and Gibson, 2012, p231) Some of the things he could have done differently was to review his IT security policies from day one. The events that took place were events that were easy to miss. HR should have had a policy on how to handle terminated employees. There should be a lock out policy since the engineering employee was able to try many attempts on the account before it was locked out. The good lockout policy is three attempts then the user has to go through their IT department to get the account unlocked. A password policy should be implemented as well. At least 8 characters with a combination of lower case, upper case, one number, and one special character, this is DOD standard. If these were in place the attacker would not have been able to attack the network. The IT department needs to be trained to Monitor Security logs once a week. He would face a big challenge trying to recommend these changes to the Leadership. He try to explain this to the HR Director. â€Å"His explanation required substantial effort as Jim had minimal IT experience. † (Whitman and Mattord, 2011, p. 26). It took another incident for the HR Director to take him serious. How to cite IT and HR Department Case Study and Analysis, Free Case study samples

Thursday, December 5, 2019

Mental Health problems in Canada-Free-Samples-Myassignmenthelp

Question: Discuss Mental healthcare services are Important for the Individuals living with Mental Health problems in Canada. Answer: An interesting data had been found by the 2012 Canadian Community Health survey mainly in the category of the mental health. It has been found that adolescents and young adults belonging to the age cohort of 15 to 24 years have the highest rates of mood as well as anxiety disorders than all other age groups. Statistics suggest that 7% of them are found to have depression in the last 12 months. In comparison to them, only 5% of the population had been found to suffer from depression aged from 25 to 64 and only in 2% of those who are 65 years of age or older. Severe depression has been found to be associated with suicidal behaviors. One in five teens reports suicidal ideation in the last 12 months. Researchers are also for the opinion that suicide is the second leading cause of death among the young Canadians. This accounts for about almost one quarter of all deaths at ages 15 to 24 (Sunderland Findlay, 2013). Researchers had already established the fact that adolescence and early adu lthood are critical periods in the development of mental health over time. They have also suggested that different risk and protective factors differentially influence this age groups and rates of depression peak during these ages. A variety of sociological factors remains associated with depression and suicidal tendencies in young Canadians. A research article by Grundy et al., (2016) has stated that young Canadian women are more at higher risk for depression and suicidal ideation. Evidences collected from journal articles shows strong associations between socioeconomic status, psychosocial functioning with that of the mental health excessive stress form parents and others for betterment in academic performance may be one of the factor that leads to development of the feeling of excessive pressure, stress and thereby depression. Moreover, negative social behavior like instance, anger, criticism and bullying are also some of the risk factors that the researchers state to be intricately associated with the development of depression and suicidal behavior. Besides the stated factors, smoking is also bi-directionally associated with depression as it has the potency to create lifelong health risk for the adolescents . Moreover, adolescent spend a large number of time of the day on social media. This media acts a platform where they get subjected to cyber bullying and body shaming which impacts young minds extensively. Moreover, many young adults and adolescents often try to imitate the lives of famous persons and celebrities or other famous personalities of their colleges, universities and others on social media. When they fail to achieve the lives of such personalities, they suffer from depression and low self-esteem that often make them vulnerable to self-harm. Therefore, proper interventions need to be taken so that such issues can be controlled and quality of lives of such young minds can be developed (Thoits, 2013). The sociological perspective of mental health has changed the way an individual views mental health issue. This perspective has offered new practice frameworks that aid in making sense of the mental distress and recovery among the adolescents and young adults in Canada in relation to their social experiences. The concepts of recovery and risk are well understood through the sociological perspective of mental health. Many cultural and social dimension of mental health is affecting youths in Canada that draws boundary around the mental illness. Apart from physical factors, social factors are involved in the progression of mental health issues and related disorders. The literature has strongly suggested that social determinants of mental health are greatly focused on many factors that make up the social statuses. The factors like gender, socio-economic status, race/ethnicity and age greatly affect mental health among individuals. Low socio-economic status, low level of education and inc ome are some of the factors that have greatly affected the mental health and not only the biological perspective of mental health. This perspective has greatly changed my view that consequences of mental health and illness is associated with sociology (social causes) including the stress and social statuses. Negative behaviour from family and peers, academic pressure and bullying, substance abuse and low socio-economic status causes low esteem are some of the factors that make an individual subjected to mental illness and not just genetics being the biological factors (Umberson, Thomeer Williams, 2013). Stringent policies and improved access to mental healthcare services are important for the individuals living with mental health problems in Canada. Centre for Addiction and Mental Health (CAMH)provide implementation of policies and activities that provide support and effort made to address discrimination and stigma prevailing due to mental health problems among adolescents. The Mental health policy should address the healthcare needs of the individuals by providing them equal access to healthcare services (Cheung, 2016). Canadian healthcare system should work to provide public coverage for counselling and psychotherapy with use of technology that can reach vast distances and educate young people about mental health in order to create awareness. Counselling is important for the individuals and family to provide support, look for the symptoms, complications, and provide help at the time of need before adverse situations occur. Moreover, school education should be given to the adolesce nts and young adults in school to make them aware and provide quality healthcare services to the individuals in need. There should be access to publicly funded therapy, education about mental health, early access to clinical care and providing affordable access to people in need by the Canadian healthcare system can be helpful in improving mental health care to the adolescents and young people in Canada (Mulvale et al., 2015). References Cheung, A. (2016). 49.3 Transforming Youth Mental Health Services Through Accelerating The Adoption Of Integrated Services Hubs To Achieve Value For Youth Experiencing Mental Health Challenges In Canada.Journal of the American Academy of Child Adolescent Psychiatry,55(10), S74-S75. Grundy, A., Cotterchio, M., Kirsh, V. A., Kreiger, N. (2014). Associations between anxiety, depression, antidepressant medication, obesity and weight gain among Canadian women.PloS one,9(6), e99780. Mulvale, G., Kutcher, S., Fast, M., Winkup, J., Randall, G., Wakefield, P., ... Abelson, J. (2015, March). Competency Development to Meet Rural and Remote Mental Health Needs: A Case Study of Child and Youth Mental Health Policy in Yukon, Canada. InJournal Of Mental Health Policy And Economics(Vol. 18, pp. S29-S30). Via Daniele Crespi 7, Milano, 20123, Italy: Int Ctr Mental Health Policy Economics-Icmpe. Sunderland, A., Findlay, L. C. (2013). Perceived need for mental health care in Canada: results from the 2012 Canadian Community Health Survey-Mental Health.Health reports,24(9), 3. Thoits, P. A. (2013). Self, identity, stress, and mental health. InHandbook of the sociology of mental health(pp. 357-377). Springer Netherlands. Umberson, D., Thomeer, M. B., Williams, K. (2013). Family status and mental health: Recent advances and future directions. InHandbook of the sociology of mental health(pp. 405-431). Springer Netherlands.